Privacy policy

At shoplinfia.com, we respect your privacy and are committed to protecting your personal information. Below, we explain how we collect, use, share and safeguard your information when you visit our website or purchase our products.

📋 Information we collect

When you browse our website:

• IP address

• Browser and device information

• Pages visited and interactions with our website (including through cookies and similar technologies)

When you place an order:

• First and last name

• Billing and delivery address

• Email address

• Phone number, where required for delivery

• Order and transaction information

• Payment information, processed securely by our payment providers

🛠 How we use your information

Your personal information may be used to:

• Process, fulfil and deliver your orders

• Provide order confirmations and delivery updates

• Respond to customer service enquiries

• Process returns and refunds

• Prevent fraud and protect the security of our website

• Improve our website, products and customer experience

• Comply with applicable legal and regulatory obligations

• Send you marketing communications where permitted by law and, where required, with your consent

You can unsubscribe from marketing communications at any time.

🤝 Sharing your information

We may share your information with trusted service providers where necessary to operate our business and provide our services, including:

• Shopify – our e-commerce platform

• Payment providers – to securely process transactions

• Delivery and fulfilment partners – to prepare and deliver your orders

• Analytics and advertising providers, including Google – to understand website usage, measure performance and improve our marketing, subject to applicable consent requirements

• Professional and regulatory parties – where required to comply with legal obligations or protect our legitimate interests

Some service providers may process your personal information outside your country of residence. Where required by applicable law, appropriate safeguards are used for international data transfers.

We do not sell your personal information for monetary consideration. Where applicable privacy laws provide broader definitions of “sale” or “sharing”, you may have additional rights regarding advertising cookies and similar technologies.

✅ Your privacy rights

Depending on where you live, including the United Kingdom, United States, Canada and Australia, you may have rights under applicable privacy and data protection laws.

These may include the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, where applicable

• Object to or restrict certain uses of your personal information

• Withdraw consent where processing is based on your consent

• Opt out of marketing communications

• Request information about how your personal information is collected, used or disclosed

• Exercise applicable rights relating to the sale, sharing or use of personal information for targeted advertising

We will not discriminate against you for exercising any privacy rights available to you under applicable law.

📩 You can contact us at any time to exercise your privacy rights by emailing:

info@shoplinfia.com

We may need to verify your identity before processing certain requests.

🕒 Data retention

We keep your personal information only for as long as reasonably necessary to:

• Process and manage your orders

• Provide customer support

• Maintain appropriate business and transaction records

• Prevent fraud and resolve disputes

• Comply with legal, accounting and tax obligations

Retention periods may vary depending on the type of information and the legal requirements applicable to us.

Where applicable, you may request the deletion of your personal information, subject to any information we are legally required or permitted to retain.

🔄 Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or applicable legal requirements.

Any significant changes will be communicated through shoplinfia.com or, where appropriate, by email.